This is seriously bothersome to me, and I certainly don't want to use the crap replacement phone ATT mailed to me. I don't really understand: How can service be cut off when the XZ1 Compact is advertized as having HD Voice and VoLTE support? He confirmed that my phone would be phased out in Feb, and said there was nothing he could do about it this time-there was no way he could prevent my phone from being dropped in Feb, when the 3G network is discontinued.
I called the support line again, and told the rep the entire history of what happend before. The only difference this time is that my call eventually goes through, after the voice recording is over. Now (11/18/21), after successfully using my phone for the last 4.5 months after that incident, my outgoing calls are re-directed to a voice message that once again notified me that my service would cut off in February 2022.
WILL SONY XZ PREMIUM WORK ON VERIZON CODE
I called the support number that ATT kept re-directing my outgoing calls to, and they were able to "lift the ban", and told me it would be forever, and that it was just a matter of entering a code to "let my phone slide by the system" and continue operating on 4G, like it is capable of.
I went to the ATT store, and they more or less said tough luck, my phone was phased out. I could still send and receive text messages, and all other aspects of my phone continued to work, as far as I know. I have had no issues with the phone until, back in July of 2021, every one of my outgoing calls got re-directed to an ATT support line. I have the XZ1 Compact International version, and am using it in the Bay Area, CA.
0 kommentar(er)
